Nintendo Says 2.2 Million People Applied to Pre-Order a Switch on the My Nintendo Store in Japan Alone — and Warns a ‘Significant’ Number of Customers Will Miss Out

Nintendo has issued a informing to its customers successful Japan, saying a “significant” fig volition miss retired connected pre-ordering a Switch 2 nonstop from the company.

In a connection issued to X / Twitter, Nintendo president Shuntaro Furukawa said the institution had seen 2.2 cardinal radical successful Japan unsocial use for a pre-order of the Switch 2 from the My Nintendo Store. This “extremely ample fig of applications… acold exceeds our expectations, and acold exceeds the fig of Nintendo Switch 2 consoles that tin beryllium delivered from the My Nintendo Store connected June 5,” Furukawa explained.

As a result, Nintendo expects a “significant” fig of customers volition not beryllium selected erstwhile the winners of the My Nintendo Store lottery merchantability are announced tomorrow, April 24. Nintendo has truthful acold not issued a akin informing to customers successful the west.

Those who miss retired volition beryllium carried implicit to the 2nd lottery sale, but adjacent present Nintendo can’t warrant a pre-order. “We profoundly apologize for not being capable to conscionable your expectations contempt our anterior preparations.” Furukawa said.

Nintendo is present moving to amended its accumulation system, and from April 24, crippled retailers and online stores crossed Japan volition statesman accepting pre-orders oregon lottery income for the Switch 2. The console volition besides proceed to beryllium sold astatine the My Nintendo Store aft the merchandise date. “With the practice of retailers, we volition proceed to vessel the console and marque efforts to get arsenic galore Nintendo Switch 2 consoles arsenic imaginable into your hands,” Furukawa added.

“We program to proceed producing and shipping a sizeable fig of Nintendo Switch 2 units successful the future. We apologize for the hold successful our quality to conscionable your expectations, and we admit your understanding.”

While Furukawa’s connection is aimed astatine the Japan market, it raises the question of whether Nintendo volition endure akin issues successful the west. According to a FAQ posted to Nintendo’s website, the archetypal batch of invitations volition spell retired starting May 8, 2025 for the My Nintendo Store successful the U.S. Additional batches of invitation emails volition past beryllium sent “periodically” until purchasing connected My Nintendo Store is opened to everyone.

Initial invitation emails volition beryllium delivered connected a first-come, first-serve ground to “eligible registrants who conscionable the precedence criteria.” Invitees volition person 72 hours from the clip erstwhile the email is sent to implicit their purchase.

Nintendo Switch 2 pre-order invitation precedence requirements:

• you indispensable person been the 1 who purchased immoderate Nintendo Switch Online membership
• you indispensable person had immoderate paid Nintendo Switch Online rank for a minimum of 12 months, and
• you indispensable person opted successful to stock gameplay information and person astatine slightest 50 hours full gameplay hours.

Last week, Nintendo announced that Switch 2 pre-orders would statesman successful the U.S. connected April 24, 2025, and that the archetypal terms of $449.99 and motorboat day of June 5 would stay the same. Alongside the basal console terms remaining the same, Nintendo confirmed the Switch 2 + Mario Kart World bundle volition stay astatine $499.99 and pricing for some the carnal and integer versions of Mario Kart World ($79.99) and Donkey Kong Bananza ($69.99) volition not alteration astatine launch. But Nintendo raised the terms of Switch 2 accessories amid the ongoing tariff turmoil.

Nintendo had primitively planned connected opening pre-orders for Switch 2 connected April 9, but it made the determination to hold them arsenic it needed clip to "assess the imaginable interaction of tariffs and evolving marketplace conditions."

If you're looking to pre-order a Nintendo Switch 2, GameCube controller, oregon different accessories and games, marque definite to support an oculus connected our Nintendo Switch 2 pre-order hub, which volition enactment updated with quality and info. You tin besides find retired much astir however to summation your chances of getting a caller Nintendo Switch 2 console connected time one.

Photo by PHILIP FONG/AFP via Getty Images.

Wesley is the UK News Editor for IGN. Find him connected Twitter astatine @wyp100. You tin scope Wesley astatine [email protected] oregon confidentially astatine [email protected].